Contact Us
Get In Touch With Us
Have a question or need assistance? Feel free to reach out using the contact details below, and we’ll get back to you as quickly as possible.
Primary Phone Number
+1-(786) 561-4388
Service Locations
USA and Canada. Our primary location is in Gainesville, FL.
Primary Email Address
info@leoluri.com
Contact Us
We love hearing you! At Leoluri, we’re dedicated to providing high-quality soaps and skincare products that meet your unique needs. Whether you have questions about our products, need advice on choosing the perfect soap for your skin type, or would like a custom product made just for you, we’re here to help!
We genuinely value your feedback and inquiries. Reach out to us, and we’ll get back to you as soon as we can!
FAQ
Frequently Asked Questions
We use only natural, plant-based ingredients such as essential oils, plant extracts, and nourishing butters. You can find a detailed list of ingredients for each product on its page.
While not all ingredients are certified organic, we prioritize using organic and sustainably sourced ingredients whenever possible.
No. All of our products are free from parabens, sulfates, synthetic fragrances, aluminum, and other harmful chemicals commonly found in commercial skincare products.
Our products are free from artificial colorants, and we do not use mica powders. For more information on why we avoid these ingredients, please visit our Resources page. We exclusively use plant-based colorants, which not only provide natural color but also offer beneficial botanical properties for the skin.
Yes! Our products are formulated with gentle, non-irritating ingredients suitable for sensitive skin. However, we recommend patch testing first if you have any known sensitivities.
Absolutely! We are committed to cruelty-free practices and never test our products on animals.
All of our products are made in small batches with all-natural ingredients, so no two products will ever be the same.
Most of our products are either preservative-free or contain natural preservatives, so it’s best to store them in a cool, dry place, away from direct sunlight.
Since our products are made with natural ingredients and minimal preservatives, most products last between 6 to 12 months. High humidity and heat can contribute to shorter shelf life. Most soaps have a shelf life from a year to several years, depending on how they are stored and the types of oils used.
Most of our products are safe for pregnant or breastfeeding women. However, certain essential oils may not be recommended. Always consult with your healthcare provider if you’re unsure.
No, our products are formulated with non-comedogenic ingredients, which means they won’t clog your pores and are safe for acne-prone skin.
Yes, we offer sample sizes of some products so you can try them before committing to a full-sized purchase. Please contact us here to inquire about our sample products.
We do offer custom formulations for certain products! We would love to make a custom loaf of soap for you. Each loaf makes ten bars, or they can be cut to whatever size you want. You can even order a whole loaf uncut and cut it yourself! If you have specific preferences or sensitivities, feel free to reach out.
Results may vary depending on the product and your skin type. Typically, you may start seeing improvements within 2-4 weeks of consistent use.
Most of our products are vegan, but some may contain ethically sourced beeswax or honey. Check individual product descriptions for more details.
Our formulations are designed to work with all skin types, including oily, dry, combination, and sensitive skin. You can find recommendations for specific skin types on each product page.
We offer a satisfaction guarantee. If you’re not happy with your purchase, we accept returns within 14 days of purchase for a full refund or exchange.
We recommend reviewing the ingredients list for any known allergens. If you’re unsure, do a patch test or consult with your healthcare provider before use.